Return Center

If you're unhappy with your Cocoon, we'll work with you to make it right.


No fees. No pressure. No problems.

Start Your Return

Great Sleep takes time

Took a Second but I'm Obsessed!

First bed I've ever bought online and I am so happy I did! It look a few days for me to get used to, as expected, but now I absolutely love it. Hugs my body perfectly - but not too much!

Did You Know?:

It can take the body up to 60 days to adjust to a new mattress.

Simple Returns

Decisions can be tough — Returns don't have to be

Cocoon return process
Start Your Return

Submit an online Return Request with all the details about your return

We'll Reach Out

First, we’ll do our best to resolve any issues you might have

Schedule Pick Up

We’ll arrange to pick up the mattress, and donate it to a local charity

100% Refund

We’ll credit your card for the total amount of your purchase

Did You Know?:

Memory Foam gets softer when it's warm. If you’re in a hurry to break in a new mattress, try keeping your bedroom a few degrees warmer.

Mattress in a Box

Hassle-Free Returns


If you’re not completely satisfied with your mattress in the first 100 nights after purchase, we’ll make it right.

Don’t worry—you don’t even have to put it back into the shipping box.

Start Your Return

What our customers are saying

Quality Mattress

We love it. A little firmer than our last mattress and took some time to get used to it, but have adjusted. Bottom line, Sealy been making mattress for over a century, they should have it down!

A Solid Choice

Definitely takes a little time to break it in but once it's there, it's a great mattress. I'm a side sleeper and my partner is a back sleeper and we both are happy.

Love it!

It honestly took me a little while to get use to but one of your people reached out to me through email and told me it would take a little time to get used to which it did and she got back to me again and I told her it was great. I appreciate the great customers service too!

Sleeping Better

It did take me about 2 weeks to get used to this mattress but now I have been sleeping great through the night. It is a little firmer than what the reviewers on Youtube say but it has been great still after 3 months now.

Free Returns
100 Night Trial · Free Shipping · 10 year mattress warranty

Questions?

For questions about our products?

Check out our FAQs page or give our Support team a call.

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