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Frequently Asked Questions

FAQs

You’ve got questions, we’ve got answers.

Start A Return

Start A Return

If your Cocoon isn't the perfect fit, let us know!

Return Policy

Return Policy

Learn more about about our return policy.

Contact Us

Contact Us

Need help? Submit a question and we'll be in touch soon.

Order Status

Order Status

Your best night’s sleep is in the works.

Warranty Policy

Warranty Policy

If something goes wrong, we've got your back.

Still need help? We're here for you!

Reach out to our team of sleep experts to find your perfect mattress

Live Chat

Chat with an agent to discuss

any questions you have.



Hours:

Monday - Saturday:

10:00am - 6:00pm EST

Sunday:

CLOSED

Phone

Call to speak to a representative

(888) 818-4039


Hours:

Monday - Friday:

8:00am - 6:00pm EST

Saturday:

9:00am - 8:00pm EST

Sunday:

10:00am - 6:00pm EST

Call Now

Email

If you prefer not to call or chat, feel free to

submit an email request!


Hours:

Monday - Saturday:

9:00am - 9:00pm EST

Sunday:

10:00am - 9:00pm EST

Email Now
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